Terms of Use
Effective Date: December 22, 2025
Last Updated: December 22, 2025
Welcome to Big Picture Therapy
Thank you for visiting the Big Picture Therapy website. By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use this website.
Important Disclaimers
This Website Does Not Provide Therapy or Mental Health Services
CRITICAL: This website and its content are for informational purposes only and do not constitute therapy, counseling, or mental health services.
- Visiting this website does not create a therapist-client relationship
- Content on this website is not a substitute for professional mental health treatment
- Information provided is general in nature and not tailored to your individual situation
- Do not rely on website content for diagnosis or treatment decisions
- The information on this website should not be used to replace professional consultation with a qualified mental health provider
No Therapist-Client Relationship
Use of this website, including:
- Reading content or blog posts
- Filling out contact forms
- Sending emails or messages
- Downloading resources or materials
Does NOT establish a therapist-client relationship with Chauney Peck, LMFT or Big Picture Therapy.
A formal therapist-client relationship is established only through:
- An initial consultation or intake appointment
- Completion of intake paperwork
- Signing of informed consent documents
- Mutual agreement to proceed with treatment
Emergency and Crisis Situations
IF YOU ARE EXPERIENCING A MENTAL HEALTH EMERGENCY:
DO NOT use this website, email, or contact forms for emergency situations.
Immediate Action Required:
- Call 911 or go to your nearest emergency room
- Call 988 – Suicide & Crisis Lifeline (available 24/7)
- Text “HELLO” to 741741 – Crisis Text Line (available 24/7)
- Call (800) 273-8255 – National Suicide Prevention Lifeline
- Los Angeles County Crisis Line: (800) 854-7771 (available 24/7)
Non-Emergency Support
If you are in crisis but not in immediate danger:
- Contact your current therapist or psychiatrist
- Call your insurance company’s behavioral health crisis line
- Visit your local hospital emergency department
- Call the crisis lines listed above
Big Picture Therapy does not provide 24/7 crisis services or emergency response. Messages sent through this website, email, or voicemail are not monitored continuously and may not receive an immediate response.
Website Content and Accuracy
General Information Only
All content on this website, including but not limited to:
- Articles and blog posts
- Resource lists
- FAQs
- Educational materials
- Descriptions of services
is provided for general informational and educational purposes only. While we strive to provide accurate and current information, we make no representations or warranties regarding:
- The accuracy, completeness, or timeliness of any information
- The applicability of information to your specific situation
- Medical or clinical advice
No Guarantee of Outcomes
Nothing on this website should be construed as:
- A guarantee of treatment outcomes or results
- A promise of cure or symptom relief
- An assurance that therapy will be successful
- Professional advice specific to your circumstances
Mental health treatment outcomes vary greatly depending on individual circumstances, and no therapist can guarantee specific results.
Information May Become Outdated
Mental health research, treatment approaches, and best practices evolve over time. Information on this website may become outdated. We update content periodically but cannot guarantee all information reflects the most current research or standards.
Use of Website Communications
Email and Contact Forms Are Not Secure
Important Security Notice:
- Standard email and website contact forms are not secure or encrypted
- Do not send sensitive, confidential, or personal health information through unsecured email or contact forms
- Email communication may be intercepted by third parties
- We cannot guarantee the privacy or security of information sent via email or contact forms
Appropriate Uses of Email/Contact Forms
Email and website contact forms may be used for:
- General inquiries about services
- Scheduling or rescheduling appointments (provide only minimal information)
- Non-urgent administrative questions
- Requesting to be contacted by phone
Inappropriate Uses of Email/Contact Forms
Do not use email or contact forms for:
- Clinical content or therapy discussions
- Emergency or crisis situations
- Sharing detailed personal or health information
- Discussing sensitive matters requiring confidentiality
Response Time
We typically respond to website inquiries and emails within 1-2 business days. If you do not receive a response within this timeframe, please call our office directly at (323) 508-3231.
Messages sent after business hours, on weekends, or on holidays will be responded to on the next business day.
Intellectual Property Rights
Copyright
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Big Picture Therapy or its content suppliers and is protected by United States and international copyright laws.
© 2025 Big Picture Therapy. All rights reserved.
Permitted Use
You may:
- View and print content for your personal, non-commercial use
- Share links to our website on social media or other platforms
- Reference our content with proper attribution
Prohibited Use
You may not:
- Reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without express written permission
- Use content for commercial purposes
- Remove copyright or other proprietary notices
- Use automated systems (bots, scrapers) to access the website
- Frame or embed website content on other sites without permission
Third-Party Links and Resources
This website may contain links to third-party websites, resources, or services that are not owned or controlled by Big Picture Therapy.
No Endorsement
Links to third-party websites do not constitute an endorsement, recommendation, or guarantee of:
- The third party’s products, services, or content
- The accuracy or reliability of information on third-party sites
- The third party’s privacy or security practices
Use at Your Own Risk
When you access third-party websites, you do so at your own risk. We are not responsible for:
- The content, accuracy, or practices of third-party websites
- Any harm, loss, or damage resulting from your use of third-party sites
- Privacy or security breaches on third-party platforms
We encourage you to review the terms of use and privacy policies of any third-party websites you visit.
Privacy and Data Collection
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using this website, you consent to our Privacy Policy.
Key points:
- We collect certain information when you visit our website (see Privacy Policy for details)
- We use cookies and tracking technologies (see Privacy Policy)
- We comply with HIPAA, CalOPPA, and other applicable privacy laws
- You have rights regarding your personal information
Please review our complete Privacy Policy for detailed information.
Limitation of Liability
To the Maximum Extent Permitted by Law:
Big Picture Therapy and Chauney Peck, LMFT shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
- Your use of or inability to use this website
- Any errors, omissions, or inaccuracies in website content
- Unauthorized access to or use of our servers or your personal information
- Interruption or cessation of website availability
- Any bugs, viruses, or other harmful components transmitted through the website
- Any content posted by third parties
This includes but is not limited to damages for:
- Loss of profits, data, or business opportunities
- Personal injury or emotional distress
- Reliance on website content for medical or mental health decisions
Your sole remedy for dissatisfaction with this website is to stop using it.
Indemnification
You agree to indemnify, defend, and hold harmless Big Picture Therapy, Chauney Peck, LMFT, and their employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:
- Your use or misuse of this website
- Your violation of these Terms of Use
- Your violation of any rights of another person or entity
- Your submission of false, misleading, or unlawful information
Disclaimers of Warranties
This Website Is Provided “As Is”
Big Picture Therapy makes no warranties or representations about:
- The accuracy, reliability, or completeness of website content
- The availability or uninterrupted access to the website
- The security of information transmitted through the website
- The fitness of the website for any particular purpose
We disclaim all warranties, express or implied, including but not limited to:
- Warranties of merchantability
- Warranties of fitness for a particular purpose
- Warranties of non-infringement
- Warranties arising from course of dealing or usage of trade
Prohibited Conduct
When using this website, you agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malware
- Attempt to gain unauthorized access to our systems
- Harass, threaten, or impersonate others
- Submit false, misleading, or fraudulent information
- Use the website for any unlawful or inappropriate purpose
- Scrape, mine, or harvest data from the website
- Interfere with the proper functioning of the website
Violation of these terms may result in termination of your access to the website and potential legal action.
Accessibility
We strive to make our website accessible to all users, including those with disabilities. If you experience difficulty accessing any part of this website, please contact us at chauney@bigpicturetherapy.org or (323) 508-3231, and we will work to provide the information or services you need through an alternative method.
Geographic Scope and Jurisdiction
California Practice Only
Big Picture Therapy is licensed to provide mental health services only in California. Chauney Peck, LMFT holds an active license issued by the California Board of Behavioral Sciences (LMFT #103576).
Services are only available to clients physically located in California at the time services are provided unless Chauney Peck holds an active license or meets exemption requirements in the state where you are located.
If you are located outside of California and wish to receive services, you must disclose your location, and we will determine whether services can be provided legally.
Governing Law
These Terms of Use and any disputes arising from your use of this website shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any legal action or proceeding relating to your access to or use of this website shall be instituted in a state or federal court in Los Angeles County, California. You agree to submit to the jurisdiction of such courts.
Changes to Terms of Use
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this website.
When we make changes:
- The “Last Updated” date at the top will be revised
- Material changes may be announced via email or website notice
- Your continued use of the website after changes constitutes acceptance of the modified terms
We encourage you to review these Terms of Use periodically.
Severability
If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
No Waiver
Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Big Picture Therapy.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Big Picture Therapy regarding your use of this website and supersede all prior agreements and understandings.
Contact Information
If you have questions about these Terms of Use, please contact:
Big Picture Therapy
3401 Glendale Blvd. #B
Los Angeles, CA 90039
Phone: (323) 508-3231
Email: chauney@bigpicturetherapy.org
Acknowledgment
By using this website, you acknowledge that:
- You have read and understood these Terms of Use
- You agree to be bound by these terms
- You understand this website does not provide therapy or create a therapist-client relationship
- You will not use this website for emergencies or crisis situations
- You understand the limitations and disclaimers regarding website content
- You have reviewed our Privacy Policy
If you do not agree with these Terms of Use, you must immediately stop using this website.
© 2025 Big Picture Therapy. All rights reserved.